Patchloom
Contact customer care
For a product or order question, include the item name or order reference and the detail you need help with.
Support hours
Monday through Friday, 08:00 to 17:00 America/New_York. We usually reply within one business day. Order cutoff: 15:00 in the same timezone.
Before sending
Do not include card details, passwords or identity documents. The form reports whether a message was sent. If the messaging service is unavailable, no successful delivery is claimed. The business address is not a return warehouse.
Contact information
Patchloom
760 6th Street NW, Washington, DC 20001